Returns & Exchanges

We are happy to exchange or refund your order if you are at all unsatisfied. Please just make sure you meet the requirements of our returns policy.

Our Returns Policy is as follows:

  1. Your order must be returned to us within 30 days of receipt of shipment.
  2. It must be in the same condition as received, undamaged, unwashed and unaltered.
  3. Items with markings or other stains (such as deodorant) will not be accepted.
  4. Some of our items do not come with tags so please do not be alarmed, however, if tags were attached when you received the item please keep them attached.
  5. For sale items that were purchased at a discount of 40% off or more, they cannot be exchanged or refunded.
  6. If your return is denied, then you will be notified via email and it will be returned to you shortly after.

If you are happy with the above, please visit the link below to process your return

https://www.zitaactive.com/a/returns

or get in touch via our email info@zitaactive.com